TravMed Privacy Policy

1. Introduction

TravMed ("we", "our", "us") is dedicated to providing specialized medical tourism coordination services to individuals seeking healthcare solutions across borders. This Privacy Policy outlines in detail how we collect, use, store, and safeguard both personal and medical information that you share with us. By using our services, you entrust us with sensitive information, and this Policy is designed to ensure transparency and clarity regarding our practices in handling your personal and medical data.

We explain the types of information we may collect during your interaction with us, the purposes for which this information is used, the methods by which it is securely stored, and the measures we implement to protect your privacy. Our aim is to maintain the confidentiality and integrity of all personal and medical information, ensuring that it is used solely to facilitate your medical tourism experience and related coordination services.

2. Information We Collect

We may collect personal identification data, medical information you share, travel details, communication logs, and device usage data.

3. How We Use Your Information

We may collect a variety of information to provide and improve our medical tourism coordination services. This includes personal identification data, such as your name, contact details, and other information that allows us to recognize and communicate with you effectively. We also collect medical information that you voluntarily share with us, which may include your medical history, current health conditions, treatment requirements, and any other relevant health-related details necessary to coordinate your care.

In addition, we may gather travel-related information, including your planned travel dates, destinations, accommodation preferences, and other logistics required to organize your medical trip efficiently. Communication logs may also be recorded, including emails, phone calls, messages, and any other interactions between you and our team, to ensure proper coordination and to maintain a record of your requests and our responses.

Finally, we may collect device usage data, such as information about the devices, browsers, or apps you use to access our services, including IP addresses, operating system details, and interaction patterns. This data helps us enhance our services, ensure security, and provide a smoother and more personalized experience for each user.

4. Data Sharing

We are committed to maintaining the confidentiality of your personal and medical information. We only share your data with third-party medical providers and travel service partners when it is necessary to facilitate the services you have requested, such as arranging medical consultations, treatments, or travel logistics. Any sharing of information is done with your knowledge and consent, ensuring that you remain fully informed about how your data is being used.

This limited sharing is strictly for the purpose of delivering our medical tourism coordination services effectively and efficiently. We do not sell, trade, or otherwise distribute your personal or medical information to unrelated third parties. By sharing your information only with trusted partners involved directly in your care or travel arrangements, we aim to ensure your privacy is protected while providing you with a seamless, coordinated service experience.

5. Data Security

We implement a variety of technical safeguards and security measures to protect the personal and medical information you provide to us. These measures include encryption, secure servers, access controls, and other industry-standard technologies designed to prevent unauthorized access, disclosure, alteration, or destruction of your data.

However, it is important to understand that no online system or method of electronic transmission can be guaranteed to be completely secure. While we take all reasonable steps to protect your information, we cannot guarantee absolute security. By using our services, you acknowledge that there are inherent risks associated with transmitting information online, and you trust us to handle your data with the highest level of care and protection possible.

6. Your Rights

You have the right to manage your personal and medical information at any time. This includes the ability to request access to the data we hold about you, correct or update any inaccuracies, and request the deletion of your information from our records where applicable. Additionally, you may withdraw your consent for the collection, use, or sharing of your information at any time, and we will take all reasonable steps to honor your request in accordance with applicable laws and regulations.

We are committed to making this process simple and transparent. To exercise any of these rights, you can contact us directly, and we will respond promptly to ensure that your personal and medical information is managed according to your preferences.